David Jones

About the Author David Jones


Mobile

Samsung to Give Linux Desktop Experience to Smartphone Users

Samsung has announced a new app, Linux on Galaxy, designed to work with its DeX docking station to bring a full Linux desktop experience to Galaxy smartphone users. Samsung earlier this year introduced DeX, a docking station that connects to a monitor to give Galaxy smartphone users a desktop experience. With the Linux on Galaxy app, users will be able to run full Linux desktop distributions.

Read more 0 Comments
E-Commerce

New Tools Offer Wholesale Distributors Fast Track to E-Commerce

picor this week released Epicor Commerce Connect, a cloud-based application designed to help wholesale distributors quickly deploy e-commerce sites that will automate many of the steps required to move product to their customers. The Commerce Connect software is now available for Epicor Eclipse, a cloud-based platform geared toward helping companies deploy rich B2B and B2C solutions.

Read more 0 Comments
Customer Experience

Study: Music Improves Customer Experience, Even in Serious Settings

Music can enhance the customer experience even in nontraditional retail environments, suggests a study released Thursday by Mood Media and the Society of Composers, Authors and Music Publishers. The study was conducted in France. Customers had a more favorable experience in five business locations — including gas station, optical, banking, sports apparel and pharmacy locations, the study found.

Read more 0 Comments
Social Networking

Report Probes Social Media’s Threat to Democracy

Social media platforms like Facebook, Twitter and YouTube may pose a threat to American democracy, suggests a new report from The Omidyar Group. The report follows recent disclosures about targeted dark post advertising, fake news and other abuses propagated by Russian troll farms during the 2016 election. Among the questions the report raises is whether the U.S. government may need to step in.

Read more 0 Comments
E-Commerce

Walmart Throws Down Gauntlet to Amazon

Walmart on Tuesday outlined plans to grow its critically important e-commerce business in the U.S. by 40 percent over the next fiscal year. The company intends to leverage a series of key acquisitions and its more than 4,600 brick-and-mortar locations to mount a direct challenge to Amazon for millennial customers. Walmart is the largest retail operation in the world and the leading U.S. challenger to Amazon.

Read more 0 Comments
Mobile CRM

AI-Powered Mobile Chatbots Promise More Efficient Customer Service

Helpshift’s new Web Chat application uses AI to help companies release scalable chatbots that can automate customer service through real-time interactions. The new AI-based tool, released last week, will boost Helpshift customers’ ability to provide enterprise-grade support to their customers, according to Helpshift, which specializes in customer support for the gaming industry.

Read more 0 Comments
Cybersecurity

Report: Russian Hackers Penetrated Elite NSA Hacking Division

Russian hackers reportedly exploited a vulnerability in Kaspersky Lab’s software to steal sensitive cyberdefense data from a National Security Agency contractor. The incident, which occurred in 2015, involved a contractor who loaded classified information onto his personal computer in order to work at home. The information included hacking tools and other sensitive NSA data.

Read more 0 Comments
Enterprise Security

HPE Gave Russia Deep Dive Into Security Software Used by Pentagon

Hewlett Packard Enterprise has allowed experts working with Russia to review the source code of cybersecurity software that is used by the U.S. Defense Department. The Pentagon uses HPE’s ArcSight software to protect sensitive computer networks. The review of its code was conducted by Russian firm Echelon on behalf of a Russian defense agency that deals with cybersecurity issues.

Read more 0 Comments
Emerging Tech

AI Ripples Through Google’s New Product Lineup

Google on Wednesday launched a bevy of new products into its growing hardware and software ecosystem at its Made by Google event. Many of the new devices are infused with artificial intelligence capabilities. “Since last year and since Google I/O, we’ve been working hard, continuing our shift from a mobile-first to an AI-first world,” Google CEO Sundar Pichai told the gathering.

Read more 0 Comments
Social Networking

Twitter to Test Drive Double-Wide Tweets

Twitter has announced a limited test to double the maximum tweet size to 280 characters. Twitter has been struggling to boost user engagement, and its tweet character limitation has been the subject of a longstanding debate among customers and company insiders. One reason for the possible change is to correct for the information imbalance between Asian and western language characters.

Read more 0 Comments
Mobile

Amazon’s Alexa May Get Into Your Head

Developers at Amazon’s secret Lab 126 reportedly have been working on audio-only smart glass technology that would allow users to communicate with its virtual assistant Alexa. The smart glasses would connect wirelessly to users’ smartphones and transfer communications through a bone-conduction audio system that would negate the need for headphones. Amazon plans to release the device this year.

Read more 0 Comments
Boardroom

Uber Ousts Top Deputy as Fate of CEO Kalanick Hangs in Balance

Uber Technologies on Monday lost its second-most-important executive in a shakeup stemming from an internal investigation into sexual harassment charges. The changes at the top reportedly could include the temporary loss of Uber’s founder and chief executive, Travis Kalanick. Emil Michael — who served as the company’s senior vice president of business and a key lieutenant to Kalanick — is out.

Read more 0 Comments
Gaming

‘Arms’ Could Help Nintendo Fight Its Way Back Into the Ring

Arms, the highly anticipated fighting game for Nintendo’s Switch, will be available next Friday, and based on the early reviews, the company just may have found the magic bullet. Nintendo’s Switch console, launched earlier this year, has been something of a surprise success. Prior to its launch, it seemed like a risky play for the company, which has been bobbing and weaving in recent years.

Read more 0 Comments
Entertainment

Apple’s Risky Gambit to Redefine the Smart Speaker

Before Apple launched its long-awaited HomePod smart speaker earlier this week, the expectation was that it would unveil a sophisticated Echo killer that would redefine the landscape that Amazon has dominated, with Google playing catch-up. “Just like iPod reinvented music in our pockets, HomePod is going to reinvent music in our homes,” Apple SVP Phil Schiller told WWDC attendees.

Read more 0 Comments
Wall Street

Alphabet Jumps on the $1K-a-Share Train

Alphabet shares reached a new record high on Monday, surpassing the $1,000 benchmark just a week after Amazon accomplished the feat. Investors placed bets that Google’s core search and emerging AI technology will help maintain the company’s dominance over rivals. The stock price surged after securities analyst Andy Hargreaves advised investors to get out of Apple and invest in Alphabet.

Read more 0 Comments
Hot Topics

Rumored Apple Plans Hint at Smart Speaker Battle Ahead

Apple reportedly has begun production of a high-end speaker with Siri-based digital assistant technology to compete directly with Amazon’s Alexa-based Echo speakers and the Google Assistant-powered Home speaker. Production is in the early stages, but the device could be unveiled as early as next week at WWDC. That would position the company to begin shipping in time for the winter holiday season.

Read more 0 Comments
marketing

Google Brings Machine Learning to Online Marketing Assessment

Google earlier this week unveiled Google Attribution, a tool that uses machine learning to measure the effectiveness of online marketing campaigns across a variety of devices and channels. Part of a series of new measurement tools introduced at Google Marketing Next, Google Attribution aims to help marketers determine what is driving consumers to make their online purchasing decisions.

Read more 0 Comments
Developers

New GitHub Marketplace Showcases Integrators, Speeds Development

GitHub has launched GitHub Marketplace, featuring apps from more than a dozen integrators. The platform allows developers to review and purchase new tools that do everything from helping to manage projects, to automating code building, testing code quality, or monitoring the impact of code changes. It allows devs to start using tools without setting up multiple accounts or payment methods.

Read more 0 Comments